qqee Privacy Policy

qqeebet.cam (referred to as "qqee" or "we") is an online gaming and betting platform operated for Bangladeshi users. This Privacy Policy ("Policy") applies to the qqee website, mobile application, and all related services.

This policy has been prepared in accordance with applicable data protection laws and regulations of Bangladesh. By using our platform, you are considered to have consented to the collection and use of information as described in this policy. If you do not agree with any term of this policy, please stop using our services.

For full details on qqee's general terms of service, please read our Terms and Conditions, which cover the complete rules for account registration, transactions, and membership.

qqee collects various types of information. This information can broadly be divided into two categories: information you provide directly, and information collected automatically while you use the platform.

2.1 Personal Identification Information

• Full name and date of birth
• Mobile number and email address
• National ID number or passport number (for identity verification)
• Current address

2.2 Financial Information

• bKash, Nagad, Rocket, or bank account details (for deposits and withdrawals)
• Transaction history and amounts
• Bonus and reward information

2.3 Technical and Usage Information

• IP address and device type
• Browser type and operating system
• Time spent on the platform and pages visited
• Game play history and betting patterns

qqee collects information in the following ways:

• Account Registration: Information you provide when becoming a new member is stored directly in our system.
• KYC Verification: Documents required for identity verification are collected as part of the account activation and withdrawal process.
• Financial Transactions: Relevant information is recorded through the payment gateway at the time of deposit or withdrawal.
• Automatic Collection: Technical information related to platform usage is collected automatically through cookies, log files, and similar technologies.
• Customer Support Contact: Information provided when seeking assistance via live chat or email is retained.

We never ask for your mobile banking PIN or bank account password. If you are asked for such information, it is not from qqee.

qqee uses collected information for specific purposes. We do not process any information unnecessarily.

• Account Management: For membership verification, login security, and account recovery.
• Service Delivery: For playing games, placing bets, accepting deposits, and processing withdrawals.
• Bonuses and Promotions: For delivering relevant offers and rewards to eligible members.
• Fraud Prevention: For detecting unusual account activity and maintaining security.
• Responsible Gaming: For monitoring members' play patterns to identify problematic behaviour and provide necessary support.
• Customer Support: For resolving your questions or complaints.
• Legal Obligations: For maintaining records required under applicable law.

We do not sell your information to third parties for marketing purposes. qqee uses your information for its own promotional communications only with your consent.

qqee applies industry-standard technical and organisational measures to protect your information. Every connection is secured using SSL encryption technology so that no information is exposed during transmission.

• Sensitive information is stored on servers in encrypted form.
• Through access controls, only authorised staff can access the information they need.
• Regular security audits and vulnerability assessments are conducted.
• Data breach detection systems are kept active.

Financial transaction data is retained for the period required by applicable law. Information from active accounts may be kept for a defined period after account closure to meet applicable legal obligations. After that period, information is securely deleted or anonymised.

qqee shares information with third parties only in limited circumstances and for specific purposes. We never sell your information for commercial gain.

6.1 Service Providers

Necessary information is shared with trusted third-party organisations for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, game operations, and technical support. These organisations operate under strict confidentiality agreements.

6.2 Legal Requirements

If disclosure of information is required to comply with a court order, government directive, or applicable legal obligation, qqee will comply with that directive.

6.3 Business Transfer

If there is a significant change in qqee's ownership or operations, collected information may be transferred. You will be notified in advance and the protection of information will continue under this policy.

qqee uses cookies and similar technologies to operate the platform properly. Cookies are small data files stored in your browser that help remember your login status, save preferences, and improve the user experience.

7.1 Types of Cookies

• Essential Cookies: Required for login sessions, security tokens, and core functionality — disabling these may prevent the site from working correctly.
• Functional Cookies: For remembering language preferences, display settings, and other personalised preferences.
• Analytics Cookies: For understanding which parts of the site are used most — this information is used to improve the service.

You can control or reject cookies from your browser settings. However, this may limit the functionality of some services.

As a qqee member, you have several rights regarding your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may request that incorrect or incomplete information be corrected.
• Right to Deletion: In certain circumstances you may request that your information be deleted, though this may not be fully possible where legal obligations exist.
• Right to Restrict Processing: You may request that your information not be used for specific purposes.
• Right to Object: You may withdraw your consent to marketing communications at any time.
• Right to Data Portability: You may request the information you have provided in a structured, readable format.

To exercise these rights, contact our customer support. We will try to respond within 30 working days of receiving your request.

All qqee services are strictly for persons aged 21 and above. We do not intentionally collect any information from minors.

Age is verified at registration, and if an account holder is identified as being under 21, that account will be closed immediately and the related information will be securely deleted.

For detailed information and support on responsible gaming, visit our Responsible Gaming page, which covers how to keep yourself and your family safe.

qqee reserves the right to amend or update this Privacy Policy as needed. When a significant change is made:

• The "Last Updated" date at the top of the page will be changed.
• Registered members will be notified by email or through the platform.
• The reason for and nature of the change will be briefly explained.

Continued use of the platform after a change is considered your consent to the updated policy. If any change is not acceptable to you, contact our customer support to close your account.

For general questions about our services or this policy, read the FAQ, where answers to the most commonly asked questions are provided.

If you have any questions, objections, or information requests regarding this Privacy Policy, please contact us. qqee's customer support team is available 24 hours a day, 7 days a week in Bengali and English.

• Live Chat: Direct chat on qqeebet.cam
• Email: [email protected]

Formal data protection requests can be sent by email. In your request, clearly state your account details, the type of request, and any necessary specifics.